Our Policies

At AgriTrac, we are committed to transparency and protecting your rights. Please review our policies below.

Terms of Service

Last Updated: December 15, 2025

Welcome to AgriTrac! These terms and conditions outline the rules and regulations for the use of AgriTrac's website and services.

1. Acceptance of Terms

By accessing this website, you accept these terms and conditions in full. Do not continue to use AgriTrac if you do not agree to all of the terms and conditions stated on this page.

2. Intellectual Property

Unless otherwise stated, AgriTrac owns the intellectual property rights for all material on this website. All intellectual property rights are reserved.

3. Product Information

We make every effort to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any product information, pricing, or specifications.

4. Ordering and Payment

By placing an order through our website, you agree to provide accurate and complete information. All orders are subject to availability and acceptance by AgriTrac. Payment must be made in full before shipment unless otherwise agreed in writing.

5. Limitation of Liability

In no event shall AgriTrac be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Last Updated: December 15, 2025

Privacy Policy

Last Updated: December 15, 2025

At AgriTrac, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order for our products
  • Register on our website
  • Subscribe to our newsletter
  • Contact us for customer support

This information may include your name, email address, phone number, mailing address, payment information, and equipment preferences.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send you updates about your order
  • Improve our products and services
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who perform services on our behalf (e.g., shipping companies, payment processors)
  • Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact Us section.

6. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Last Updated: December 15, 2025

Cookie Policy

Last Updated: December 15, 2025

This Cookie Policy explains how AgriTrac uses cookies and similar technologies to recognize you when you visit our website.

1. What Are Cookies?

Cookies are small data files stored on your computer or mobile device when you visit a website. They help the website remember your actions and preferences over time.

2. Cookies We Use

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.
  • Performance Cookies: Collect information about how visitors use our website (e.g., which pages are visited most often). This helps us improve our website.
  • Functional Cookies: Allow the website to remember choices you make (e.g., your username, language) and provide enhanced features.
  • Targeting Cookies: Used to deliver advertisements more relevant to you and your interests.

3. How to Manage Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Delete existing cookies
  • Set your browser to alert you when a cookie is being set

Note that blocking essential cookies may prevent our website from functioning properly.

4. Third-Party Cookies

Some cookies on our website are set by third parties, such as analytics services (e.g., Google Analytics) and social media platforms. We have no control over these cookies.

Last Updated: December 15, 2025

Return Policy

Last Updated: December 15, 2025

At AgriTrac, we want you to be completely satisfied with your purchase. Please review our return policy before making a purchase.

1. Return Eligibility

Returns are accepted within 30 days of delivery for the following reasons:

  • Defective or damaged products
  • Products that do not match the description on our website
  • Wrong items shipped

Products must be in new, unused condition with all original packaging, manuals, and accessories.

2. Non-Returnable Items

The following items cannot be returned:

  • Custom-built tractors or equipment
  • Special order items
  • Software or digital products
  • Used or installed parts

3. Return Process

To initiate a return:

  1. Contact our customer service team at returns@agritrac.com or call (800) 123-4567
  2. Provide your order number and reason for return
  3. Upon approval, you will receive a Return Authorization (RA) number and return instructions
  4. Package the item securely with the RA number clearly visible on the outside
  5. Ship the package to the address provided

4. Refunds

Once we receive and inspect your return, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. Shipping charges are non-refundable.

5. Restocking Fee

A 15% restocking fee may apply to returns that are not due to our error.

Last Updated: December 15, 2025

Shipping Policy

Last Updated: December 15, 2025

Thank you for choosing AgriTrac for your farming equipment needs. This shipping policy outlines how we deliver our products to you.

1. Shipping Methods

We offer the following shipping options:

  • Standard Shipping: 5-7 business days for most products
  • Expedited Shipping: 2-3 business days (additional fees apply)
  • Freight Shipping: For large equipment like tractors (delivery time varies by location)

2. Shipping Costs

Shipping costs are calculated based on:

  • Product weight and dimensions
  • Shipping destination
  • Selected shipping method

You will see the exact shipping cost during checkout before completing your purchase.

3. Delivery Areas

We ship to all 50 states in the United States. For international shipping, please contact our customer service team for availability and rates.

4. Order Processing

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

5. Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment's progress.

6. Delivery Requirements

For large equipment deliveries:

  • A clear, accessible delivery path is required
  • Someone must be present to receive and inspect the delivery
  • Delivery to residential areas may require additional fees

7. Damaged Shipments

If your shipment arrives damaged:

  1. Note the damage on the delivery receipt
  2. Take photos of the damaged item and packaging
  3. Contact us within 24 hours of delivery

We will arrange for a replacement or refund as appropriate.

Last Updated: December 15, 2025